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Dubai

Dubai Outsource City: real costs, licences and review

Contact centres, BPO and shared-services operations.

FromAED 22,000
Typical, 1 visaAED 44,000
Timeline10–25 days
Our rating7.4/10

Our view

Dubai Outsource City is built for business process outsourcing: contact centres, back-office processing and shared services. Infrastructure is tuned to high-headcount, high-bandwidth operations, and visa processing is geared to volume hiring.

Key facts

Dubai Outsource City key facts
EmirateDubai
Licence fromAED 22,000
Typical cost (1 visa)AED 44,000
Issuance time10–25 working days
Visa quotaUnlimited (with office)
Flexi-deskYes
Remote setupNo
Licence typesProfessional / service
Established2006

Official source: doc.ae

Honestly

What works

  • Built for high-headcount operations
  • Strong telecoms infrastructure
  • Volume visa processing
  • Competitive for the capability

What doesn't

  • Pointless below ~20 staff
  • Office space mandatory
  • Single-purpose zone
  • Peripheral location

Who this suits

  • Contact and call centres
  • Back-office processing
  • Shared services centres
  • IT outsourcing

Let's talk about your actual case

A twenty-minute call. We will also tell you if the UAE is the wrong answer for you — it often is.

WhatsApp · hello@plug2uae.com